Reviews

8.9
Review score

Score Breakdown

Cleanliness
8.9
Comfort
9.1
Property location
8.4
Facilities
8.7
Staff
9.1
Value
8.9

Reviews

    Adrian
    sg

    Review score

    8.8
    2 May 2018
    Staff were exceedingly friendly and incredibly helpful. I definitely would recommend this hotel to others.
    Heng
    sg

    Review score

    7.9
    2 May 2018

    We had a good time when stay in this hotel. It is our 2nd time in here.

    Shower room around floor need to brush it clean. Behind bathtub and toilet the small landscape very messy and didn’t keep the plant well. In front hotel landscape those plants n flowers need to make nicer.
    Breakfast is great, bed is comfortable. Staff was friendly. Small landscape in front the hotel. Free parking area.
    Craicmackay
    gb

    Review score

    10
    23 April 2018
    There are no comments available for this review.
    magane99
    in

    Review score

    7.9
    13 April 2018
    There are no comments available for this review.
    John
    dk

    Review score

    9.5
    13 April 2018

    Very friendly and helpfull staff, good value for your money.

    sharon
    ie

    Review score

    10
    26 March 2018

    A fantastic stay with fabulous staff

    I didn't like leaving the hotel
    The staff were so helpful, kind and gentle. They could not do enough for us. We had beautiful cocktails and fabulous massages. The food by the pool was absolutely delicious. The hotel is a short walk away from Pub Street.
    Gareth Scallan
    za

    Review score

    7.9
    27 February 2018

    A very beautiful hotel, value for money.

    The main problem about hotels in Siem Reap is that most hotels might be beautiful and great value, but some are located in very commercial and noisy areas or on dirt roads. This hotel, however, it is located on a quiet paved road. It offers free Tuk Tuks to central areas from 10am to 6pm. Though, the old market and Pub Street are not that far to walk. The deluxe rooms are just gorgeous, unfortunately, they are on the ground floor near reception and the noise level is very high, especially because of Chinese guests checking in and out. The bathroom has a cloth drape and it is growing mold all over due to the lack of air flow. The rooms take quite a bit to be cleaned each day. The staff is friendly, yet they had trouble understanding English. The WIFI is beyond slow as the hotel only uses one user name and password to connect all the guests. If you complain, their solution will be to restart your device (it doesn't work.) On the other hand, the breakfast buffet is just fantastic. It has the most delicious coffee and a good selection of fruit, pastries, some local dishes, and a variety of eggs. Overall, the hotel and facilities are beautiful but the hotel is lacking on service.
    The main problem about hotels in Siem Reap is that most hotels might be beautiful and great value, but some are located in very commercial and noisy areas or on dirt roads. This hotel, however, it is located on a quiet paved road. It offers free Tuk Tuks to central areas from 10am to 6pm. Though, the old market and Pub Street are not that far to walk. The deluxe rooms are just gorgeous, unfortunately, they are on the ground floor near reception and the noise level is very high, especially because of Chinese guests checking in and out. The bathroom has a cloth drape and it is growing mold all over due to the lack of air flow. The rooms take quite a bit to be cleaned each day. The staff is friendly, yet they had trouble understanding English. The WIFI is beyond slow as the hotel only uses one user name and password to connect all the guests. If you complain, their solution will be to restart your device (it doesn't work.) On the other hand, the breakfast buffet is just fantastic. It has the most delicious coffee and a good selection of fruit, pastries, some local dishes, and a variety of eggs. Overall, the hotel and facilities are beautiful but the hotel is lacking on service.
    Tuculete
    ro

    Review score

    9.6
    24 February 2018

    Good but a bit expenceive

    a bit expenceive and full of mosquitos in the spa area
    The hotel is in quiet area. The restaurant is very good. The rooms are clean and very big.
    Liqin
    kh

    Review score

    10
    23 February 2018
    There are no comments available for this review.
    Howard
    gb

    Review score

    10
    20 February 2018
    Pool area was a nice place to relax after visiting the temples.
    ca

    Review score

    9.2
    4 February 2018
    There are no comments available for this review.
    ian
    gb

    Review score

    10
    1 February 2018

    Brilliant

    Nothing it was fantastic value for money
    Staff fantastic so friendly nothing is a problem brilliant. Next time I come back I will definitely stay. Thank you
    Ntombi
    kr

    Review score

    10
    28 January 2018
    There are no comments available for this review.

    Review score

    10
    10 January 2018
    There are no comments available for this review.
    hr

    Review score

    10
    7 January 2018
    There are no comments available for this review.
    sg

    Review score

    5.8
    5 January 2018

    This is overpriced. I would have been happy paying 60% for the same room and facilities.

    The room interior was not well kept. There were scratches and some marks which made it look a bit old. There were wall lizards and found one in the lift too.
    The breakfast was good. The location was apt too. Very close to the city centre.
    gb

    Review score

    10
    4 January 2018
    There are no comments available for this review.
    sg

    Review score

    7.5
    7 December 2017
    There are no comments available for this review.
    June
    gb

    Review score

    8.8
    30 November 2017

    Great value great staff

    The beds were so hard that we both ended up with back ache we travel a lot and this was seriously the hardest bed we had ever slept in.
    The hotel staff were very friendly and eager to please. Good Breakfast offer the rooms are really nice and very clean. Good bed linen and towels
    kh

    Review score

    9.0
    4 April 2018
    There are no comments available for this review.
Loading reviews